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Shipping

Shipping conditions

Germany

  • The shipping fee within Germany is 7,00 €.

  • For orders over €150, shipping is free within Germany.

  • Standard shipping takes place with DHL.

  • Larger orders may be shipped in multiple packages - without additional costs.

  • Bulky goods such as honey extractors and mixers are usually sent via Shipping company sent. Please be sure to provide one Telephone number for delivery.

    • By default, appointments are not scheduled.

    • If an appointment is required, one will be arranged Fee of €15 which we have to pay to the shipping company and therefore pass on to you.


EU countries

  • Shipping costs within the EU:

    • up to 5 kg: 10,99 €

    • up to 10 kg: 12,99 €

    • up to 20 kg: 17,99 €

    • over 20kg: 19,99 €

  • No shipping from Food and glasses outside Germany.

    • Exception: With a purchase quantity of over 300kg We would be happy to create one for you individual offer. Please contact us.


Switzerland/Liechtenstein

  • Shipping to Switzerland is generally possible.

  • No shipping from bulky or heavy goods such as frames, glasses, food or hives.

  • Machines like Honey extractors or wax melter can by arrangement be shipped.

  • One Processing via specialized service providers such as B. Grenzpaket, MyPackage or others are possible at any time.


Shipping and return address

Bees Wagner GmbH
Breslauer Str. 28
58642 Iserlohn
Germany


Payment terms

We offer the following payment methods:

Advance payment / bank transfer

  • We grant payment in advance 1% discount.

  • Shipping takes place after receipt of payment.

  • Bank details:
    Account holder: Bees Wagner GmbH
    IBAN: DE16 4455 0045 0000 2037 78
    Bench: Sparkasse Iserlohn

PayPal

  • A PayPal account is required to use PayPal.

  • You will be automatically redirected to the PayPal page during the ordering process.

  • Payment is usually received immediately, so we can process your order process immediately can.

Cash on delivery

  • Payment upon delivery: Cash on delivery fee €7.00.

  • Not available for all orders – depending on the value of the goods or the shipping country.


Note according to General Terms and Conditions §5 – Payments

  1. Accepted payment methods: PayPal, Payment in advance, Cash on delivery

  2. The provider reserves the right to exclude certain payment methods in individual cases.

  3. Payments in cash or check are not accepted.

  4. For online payments, the provider is authorized to collect amounts due at the time of the order.

  5. If you pay in advance, payment must be made within 5 calendar days made after ordering. The goods will be reserved accordingly for this period.

  6. When paying by credit card (if offered), the debit will be made after the goods have been dispatched.

  7. When paying by direct debit (if offered), the buyer gives a SEPA basic mandate. Chargebacks due to insufficient account funds or incorrect data are at the buyer's expense.

  8. In the event of late payment, the provider may Late payment interest and reminder fees assert.